BPO Services
Established in 1989, EbixCash Global Services is today recognized amongst the first independent customer retention and customer response organizations in India, with a variety of BPO, CRO and HRO offerings via nine contact centers across the country. The company serves industries and clients that have cross-selling opportunities for EbixCash Global Services, while also focusing on top priority areas like Sales Fulfilment and Customer Retention for its clients.
The Company recently set up a 125,000 square feet Headquarters in Sector 80, Noida, UP. As of 31st December 2021, its employee count had grown to 2,850 from 810 in October 2020, while serving 78 leading clients in various domain areas. With a year over year growth of 72%, the Division added 28 new clients in 2021.
Amongst other areas, its offerings include domain specific solutions in the following key areas -
- a) Customer Experience Solutions
- b) Fulfilment Services
Customer Experience Solutions:
With an extended bouquet of services and a proven track record, EbixCash Global Services has emerged amongst the leaders in this domain area, in the country.
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Fulfilment Services
EbixCash Global Services provides assistance to its clients in terms of Sales and HR processing amongst other areas. The Fulfilment Services effort is targeted at helping our clients achieve optimal last mile delivery and revenue audits.
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Offices in multiple countries
Singapore, London, Canada, US, Philippines, Indonesia, Dubai and India