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Travel Services

EbixCash Travel & Holidays is one of Southeast Asia’s leading travel exchanges through its travel portfolio of Via.com and Mercury. We have 517K agents in 8 countries, 1.5 million app downloads, 6 Million unique registered users, 25 branches and 17,900 registered corporate clients. We are present in six countries: India, Singapore, Indonesia, Philippines, UAE and Thailand.

Distribution Strategy - EbixCash’s Intuitive Omni-channel travel platform in the Internet space acts as an enabler to sellers and gives the consumers a host of options including desktop access, a mobile-friendly website and a mobile application to aid in research, search and transactions.

EbixCash Travel & Holidays product portfolio is integrated with all the airlines through Global Distribution System (GDS), APIs (LCC) & New Digital Capability (NDC), which not many other platforms can boast of.

EbixCash Travel & Holidays has comprehensive inventory of more than 700K hotels on the platform & there is constant upgradation. We are Webservices’ Principal Service Providers of IRCTC, one of the world’s largest Rail network, empowering over 5K active agents across India with the Rail e-Reservation system.

EbixCash Travel & Holidays has a significant bus inventory on its platform integrated with 4200+ bus operators, 15 State Road transport corporations & connecting more than 200K source & destination stations.

Travel - Online Product Offering

Flights

Domestic, International, Group Booking

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Hotels

Domestic, International, Isolation Hotels, Vilas & Apartments

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Holidays

Domestic, International, Packages, Fixed Departures

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Bus & Car

State Transport, Private Transport, Car Rental

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Rail

IRCTC

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Travel - Luxury Travel & Events
Meetings & Events

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Corporate Travel

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Luxury Incoming

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Luxury Outbound

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Sports Travel

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Luxury Charter

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Customer Support Services
Live chat support in all 3 channels i.e. B2B, B2C & B2E.
Designed IVR functionality for the channels – Transformation of mock IVR into Productive IVR
Digital Call back introduced for B2B, B2E & B2C channels
Refund settlement is voluntarily initiated to agent & direct customer as a process
Refunds collected and processed against un-utilized booking during COVID for B2C & B2E clients

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Distribution Network (B2B, B2E and B2C)

EbixCash Travel & Holidays has a large base of 517k+ agents across 6 countries - complemented by fast growing B2C & B2E Channels

B2B

  • Network of 517k+ active agent outlets across five countries.
  • Large agents (IATA/non-IATA)
  • Medium agents (cyber cafes, mobile recharge shops, hotel travel desks)
  • Small agents (shop keepers with internet facility)

B2C

  • 1.5m+ app downloads till date
  • 6m+ unique registered customers

B2E

  • 17,900 corporate clients
Download EbixCash App EbixCash Apple EbixCash Play Store

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B2B Agent Business

With state-of-the-Art Technology platform, EbixCash Travel & Holidays has empowered small time Travel Agents to run their businesses with latest available products and offerings. Globally, we have a network of more than 517k Agents. Our global footprint has provided the Agent’s opportunity to explore even more synergies with us – greater engagement.

We are currently servicing India, Indonesia, Philippines, UAE, Saudi Arabia, Singapore, Hong Kong & Thailand markets.

How Via creates Unique Business Model

For any travel agent to do business with Via is as simple as opening an email account.

EbixCash Via Network
  • All Travel Products and Retail Services
  • Instant Product Delivery
  • Most Comprehensive Supplier List
  • Small Working Capital - High Returns
  • No Skilled Manpower Needed
  • Automated Back-Office

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B2C Business

With a member base of more than 6+ million customers and with 1.5+ million APP users, EbixCash Travel & Holidays provides the global travel content & best deals on Flight, Hotel, Bus, Train (IRCTC), Cruise & customized holiday package bookings through its Website, Mobile APP (Android/IOS) & m-Site.

EbixCash Laptop Screen
Corporate & SME Business Travel

EbixCash Travel & Holidays provides robust travel technology to more than 17,900 large Corporates and Small & Medium Enterprises. Keeping in mind the clients’ requirement, we have designed Via.com SME booking technology tool for SME clients. And to cater to large corporates & their complex travel requirements, we have Mercury Travels - Self booking tool, which includes Trip module, Approval matrix and Expense management, among other aspects.

Along with technology, we also have offline personalized travel support desks for the large corporates to help them with complex itineraries.

Key Highlights:

  • Single Screen - Multiple Travel Products
  • Real-time Invoicing & Monthly Costing Statement.
  • Relevant Content - access to huge pool of relevant and local content
  • Global Support - SOTO fares available for 51 countries on single platform
  • Strong CRM, rule engine reports & accounting capabilities
  • Support Multiple Desk Users / Travelers Information / Frequent Flier Data
  • Corporate Reward Program
  • Multiple Airline Corporate Promo Code integration
  • Multiple Payment Options - Cash/Credit Card/Net Banking/Debit Card/Deposits

Key Differentiators:

  • 24x7 Support Service - all days including Sundays and Festivals
  • Toll Free number for Corporate booking assistance
  • Great Savings - 10-12% Average Savings on Best Available Rates*
  • Global Accommodation solution
  • Booking Approval Process
  • Missed Saving Report

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MICE

Experiential Travel is what we plan for our customers and strive for perfection. With an experienced team having a collective experience of 200+ years, EbixCash Travel & Holidays is the preferred MICE Company for more than 150+ Corporates. Always innovating and creating customized solutions, we bring new products for our customers like Sporting events, International concerts, Dubai Expo, World Economic Forum etc.

We have been awarded with National Tourism Award twice for our services by Ministry of Tourism, Government of India.

Our Customers are top Banks, Consumer Companies, IT, FMCG amongst others.

MICE has strong relationships with Tourism Boards of the following countries:

  • Dubai
  • Australia
  • Abu Dhabi
  • South Africa
  • Malaysia
  • Bahrain
  • Maldives
  • Hong Kong
  • Thailand
  • Singapore
  • New Zealand

MICE passenger size & destinations handled:

  • FY 2019-20 : 68000 PAX ( 170 events /groups to 35 countries/destinations)
  • FY 2020-21 : 2000 PAX ( Mostly domestic)
  • FY 2021-22 : 22000 PAX physical + 37000 PAX digital events ( Majorly domestic)

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Luxury Trains & Inbound

Presently India has the largest number of Luxury Trains in the World. As an integral part of EbixCash Travel & Holidays, The Rail Journeys is a wholesale and retail platform for all existing Luxury Trains in India.

We are the GSA’s of all luxury Trains operating in India, which are as follows:

EbixCash deccan odyssey Deccan Odyssey
EbixCash palace on wheels Palace on Wheels
EbixCash Maharaja express logo Maharajas’ Express
EbixCash Golden Chariot Logo The Golden Chariot

Apart from this, we are also the GSA for the Buddhist Circuit Train Mahaparinirvan Express. EbixCash Travel and Holidays partners with State Tourism Boards that own the respective products along with Indian Railways. We presently hold close to 58% of market cap in this segment of travel. We have pre-purchased inventory on major luxury trains for next few years. The trains run 06 & 07 Night itineraries across North, South, West & Central India. All luxury trains cover all major tourist destinations in India

Our Major source markets:

1. USA
2. UK
3. Europe
4. Latin America
5. Japan
6. Russia
7. Australia & New Zealand
8. South Africa

EbixCash Travel & Holidays understands the DNA of luxury train travel and holidays. The division earns valuable Foreign Exchange for the Nation as the remittances are in US Dollars.

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EbixCash Building

191

Offices in multiple countries

Singapore, London, Canada, US, Philippines, Indonesia, Dubai and India

10,500+

Employees

21+ Years

in Business
EbixCash Travel & Holidays Brands:
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